Frequently asked questions
Everything a rental shop owner usually asks before getting started. Can't find your answer? Reach out and we'll help.
Wemito is a bilingual (Vietnamese / English) CRM built for Vietnamese rental shops. It unifies every customer channel into one inbox, tracks your inventory and bookings, and puts two AI agents to work — a Customer Concierge that answers customers 24/7 and an Ops Copilot that helps your team move faster.
Zalo, Facebook Messenger, email, phone and your web form all land in a single shared inbox. Your staff stop tab-hopping between apps, and no inquiry slips through the cracks.
The Customer Concierge reads each inquiry and drafts a reply grounded in your own pricing, deposit rules and live availability. You stay in control: review, edit, or send with one tap. It speaks to your customers in Vietnamese or English, around the clock.
Yes — you get a 14-day free trial with no credit card required. Set up your shop, connect your channels and see real bookings flow before you decide.
We keep pricing simple and built for Vietnamese SMBs. After your 14-day trial you choose a plan that fits your shop's size. Contact us for current pricing and we'll recommend the right fit.
Your data is yours. Each shop's data is isolated, conversations and customer records stay private to your team, and the AI only answers from the knowledge base you approve — it never invents prices or availability.
Most shops are up and running in days, not months. You can import your inventory, connect your channels and start replying from the unified inbox on day one of your trial.
No. Wemito is built for shop owners and front-desk staff, not engineers. If you can use Zalo and a spreadsheet, you can run your whole rental business here.
Still have questions?
We'd love to hear about your shop. Get in touch and we'll walk you through it.